Once we have received your order, we will send you a confirmation to the email address. Therefore, it is important that you indicate your real email address when ordering. Confirmation of the order also serves as a proof of purchase guarantee.
You can choose to pay by credit or debit card.
We accept returns on all our pieces. Returned items must be in original condition, including tags and hygiene seal. Item/s must not have been worn or washed.
Please complete the return form that was included with your original delivery within 10 days of the day you received your delivery, indicating if you would like to return for a refund and send the item/s with the completed returns form to:
Carrer Pere IV 43; 3,4
Your returned items will be checked over prior to receiving approval for a refund. Once approved, your return will be processed for either a refund or exchange. Refunds will be processed within 5-7 working days of receiving the returned items.
Please note, the customer covers return shipping costs. OceaLah is not responsible for any returns lost in transit – we recommend using a registered postal service to return the item/s.
For size or colour changes, the client must request the return of the item (to be returned to the supplier in perfect condition) and make a new purchase on www.ocealah.com.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, such as trademarks and copyrights, appearing on the website are the property of OceaLah. Any use of the site or its content, including the copying or storage of such content for purposes other than personal, non-commercial use is prohibited without the permission of OceaLah.
These conditions and the use you make of the website www.ocealah.com are subject to Spanish legislation.
OceaLah may review these Terms and Conditions over time. You should periodically visit this page to review the current conditions.